Staff Tech Guide
- eCampus: All ³ÉÈËӰƬ staff are provided with a user account (username and password) which grants access to ourÌýÌýportal and a variety of resources including email, Moodle and more. You can alsoÌýmanage your passwordÌýquickly and easily.
- Email: All staff are issued an officialÌý³ÉÈËӰƬ Gmail account. Note that faculty/staff email addresses end inÌý@adelphi.edu, whereas student addresses end inÌý@mail.adelphi.edu.
- Google Workspace: All staff are issued @adelphi.edu Google accounts with 30GB of storage that feature access to Gmail, Chat, Calendar, Drive, Docs, Sites, Sheets and more. If you have any issues with these apps, please reviewÌý.
- Microsoft OneDrive: Store, access, and securely share your files from anywhere. With 5TB of storage, we recommend this platform for long-term and large file storage needs.
- Chat with Adele:ÌýOur AI chatbot allows you to get quick answers to a range of University questions at any time of day.Ìý
- Wireless Network:ÌýUse the eduroam network at ³ÉÈËӰƬ and member campuses worldwide, and then sign in with your username and password.Ìý
- Zoom:Ìý³ÉÈËӰƬ employees have licensed Zoom accounts for easy connections with peers and students, accessible via the eCampus portal orÌý.
- Google Chat:ÌýGoogle Chat is aÌýGoogle Workspace applicationÌýthat allows chat, one on one calls, and video conferencing within the Gmail interface to converse with others in the ³ÉÈËӰƬ Community.
- :ÌýThis tool combines several services into one suite. Access your benefit enrollment, vacation information, budget planning, tuition remission and performance appraisals.
- Website Updates, Events and Promotions:ÌýYou can promote campus events and initiatives by listing them on the ³ÉÈËӰƬ University website. You can also choose to advertise on eCampus an digital screens across campus.
- Equipment Loans:ÌýYou can borrow laptops, cameras, and accessories at the Help Desk.
- Purchasing and Discounts:Ìý³ÉÈËӰƬ has teamed up with companies you already know and trust to provide some special tech offers to our staff. Find whatÌýprocurement informationÌýyou need for departmental purchases as well asÌý.
- Technology Service Catalog:ÌýWant to know more about technology at ³ÉÈËӰƬ? Check out our available services and resources.
- IT Support:ÌýOurÌýHelp DeskÌýis the single point of contact for questions and problems relating to technology at ³ÉÈËӰƬ. We’re here to answer questions about software, wifi connections, resetting your password, and more. Call us atÌý516.877.3340 or emailÌýhelpdesk@adelphi.edu.
- Handshake:ÌýLooking to hire a student? Employers use Handshake to recruit ³ÉÈËӰƬ students for all types of jobs—including full-time, part-time, internships and work-study.
- Telephones:ÌýIf a new phone needs to be installed or there is an issue with an existing phone, please contact the Help Desk at 516.877.3340 orÌýhelpdesk@adelphi.edu.
- Voicemail:ÌýSet up and access your campus voicemail.
- Mobile Printing: Submit print jobs using your smartphone, tablet, or laptop to various printers around campus.
- My Profile: Ensure your personal and professional information is correct and up-to-date using theÌýÌýin eCampus. You can change your preferred name, specify pronouns, list your degrees, licensure and credentials, and upload a professional headshot to theÌýpublic directory.
- Request a Project with IT:ÌýWe help ensure that any project that has a technology component can be completed within scope, on budget and on schedule. To initiate your project with us, please complete theÌý.
- :ÌýSign up to receive text messages and calls about campus emergencies, cancellations, and vital weather information through RaveAlert.
- Password Management:ÌýChange or reset your password. Authenticate via Microsoft by registering your phone, an alternate email account or through the PMT Registration Form.
- Information Security:ÌýProtect your devices and personal information from threats. You can report suspicious emails toÌýabuse@adelphi.eduÌýor the Help Desk, and report lost devices to Public Safety.
- Multifactor Authentication (MFA) and Duo: MFA protects the university from potential hackers and reduces the impact of accounts being compromised. It securesÌýfaculty research and can potentially reduce the need for password updates.
- Departmental Software Purchases:ÌýSubmit an IT procurement request toÌýbegin the requisition process for your institutional order.
- Microsoft Office:ÌýYou can download aÌýfree license of Microsoft OfficeÌýby using your ³ÉÈËӰƬ email account.ÌýIf you run into any issues with Office, please check outÌý.
- : As ³ÉÈËӰƬ staff, you have access to exclusive deals on software and accessories from Microsoft, Adobe, SPSS and many more.
- Software Download Options:ÌýSeveral free software applications can help you in your work or studies at ³ÉÈËӰƬ University.
Location
Hagedorn Hall of Enterprise LL
Hours
- Help Desk Mon-Thu: 7:30 am – 10:00 pm Fri: 7:30 am - 6:00 pm Sat-Sun: 10:00 am - 4:00 pm
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